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WellCare Advocate Complete FIDA(Medicare - Medicaid Plan) : Home Skip to Main Content Home | About Us | Investors | Contact Us | Careers | Help Loading help... Over the Counter (OTC) Items - Disclaimer You must be 18 years of age or older to order an Over the Counter (OTC) items. If you are under 18 years old, please contact customer service. Are you 18 years of age or older? Search Site: Need Information? Call: 1-855-595-2063 TTY/TDD (All Plans) Call: 1-877-247-6272 Monday–Sunday, 8 a.m. to 8 p.m. WellCare Advocate Complete FIDA will no longer be part of the FIDA program effective January 1, 2017. WellCare Advocate Complete FIDA members will have access to covered benefits through December 31, 2016, or through their disenrollment date, if earlier. For more information about the FIDA program, you can call New York State Medicaid Choice at 1-855-600-3432 (TTY 1-888-329-1541). Providers should continue to bill for covered services rendered for eligible dates of service. Welcome to WellCare Advocate Complete FIDA (Medicare-Medicaid Plan) WellCare Advocate Complete FIDA is a Fully Integrated Duals Advantage (FIDA) Plan offered by WellCare Health Plans, Inc. WellCare Advocate Complete FIDA was approved by New York State and the Centers for Medicare & Medicaid Services (CMS) to provide services as part of the FIDA Demonstration. FIDA is run by both New York State and the federal government. Its goal is to provide better health care for people who have both Medicare and Medicaid. From Here, You Can: Learn more about the benefits covered in the plan. Search a drug with our online tool. Look up a doctor or pharmacy that is in our network. Registered participants and providers can also: Change your primary care physician (PCP). Order a new ID card. Look up claim information. Check participant eligibility. Submit authorizations and claims. If you haven’t registered yet, sign up today. For information on WellCare Advocate Complete FIDA, contact WellCare or the New York Enrollm...